8.9
Hotel Villa Real
Exceptional Madrid Best Western Hotels & Resorts
- In-room desk
- Fast wifi advertised
- Good natural light
- +20
Madrid · All hotels
by Pillow
C. del Espejo, 2, 2º, Madrid
5.7
of 10
- Type
- hotel
- Rooms
- 10
- Check-in from
- 14:00
- Check-out until
- 11:00
This 10-room hotel has family rooms, air conditioning, a lift and an airport shuttle, with check-in from 14:00 and check-out by 11:00. Breakfast and parking are not provided; fast Wi-Fi is advertised, but reception hours are not stated.
Confirmed: fast wifi advertised, air conditioning, family rooms, lift and airport shuttle.
By its own account it has no breakfast and parking.
Still unverified: late-night noise reported, step-free access, swimming pool and 24-hour reception. We would rather say so than guess.
“BYPILLOW The Citadel Hostal Madrid is a hotel in central Madrid, so visiting the whole city will be very easy and convenient for you.”
Photos from the property
Everything we check
The full checklist for general travel, including what we could not verify.
- ✓ Air conditioning verified
- ✓ Fast wifi advertised verified
- ✕ Breakfast says no
- ? Step-free access not stated
- ? Swimming pool not stated
- ✕ Parking says no
- ? 24-hour reception not stated
- ? Gym on site not stated
- ? Restaurant not stated
- ? Kitchenette not stated
- ? Spa not stated
- ? Bar not stated
- ? Pets allowed not stated
- ? Laundry not stated
- ✓ Family rooms verified
- ? Accessible room not stated
- ✓ Lift verified
- ? Balcony or terrace not stated
- ? Rooms with a view not stated
- ? Soundproofed rooms not stated
- ? Rooftop bar or terrace not stated
- ✓ Airport shuttle verified
- ✓ Late or self check-in verified
- ? Bathtub not stated
- ? Meeting rooms not stated
- ? Adults only not stated
- ? EV charging not stated
What we found
Every claim above, with the source it came from.
Confirmed · 6
-
Fast wifi advertised Yes
Free Wi-Fi connection throughout the hotel
Original: “Conexión Wi-Fi gratuita en todo el hotel”
website text 99% confidence seen Oct 2026 source ↗
-
Family rooms Yes
The hotel has double, superior double and triple rooms, ideal for those travelling with companions.
Original: “El hotel dispone de habitaciones dobles, dobles superiores y triples, ideales para los que viajan acompañados.”
website text 99% confidence seen Oct 2026 source ↗
-
Lift Yes
Elevator
Original: “Ascensor”
website text 99% confidence seen Oct 2026 source ↗
-
Airport shuttle Yes
Airport transfer service by prior reservation (paid) with the company Welcome Pickups
Original: “Servicio de traslado al aeropuerto previa reserva (de pago) con la empresa Welcome Pickups”
website text 99% confidence seen Oct 2026 source ↗
-
Late or self check-in Yes
Check-in is available during our reception hours from 14:00 to 22:00. However, from 22:00 onwards, staff on duty can also handle arrivals.
Original: “Se podrá hacer el check in dentro de nuestro horario de recepción de 14.00 hasta las 22.00. Aunque a partir de las 22 hay personal de guardia que puede gestionar también las entradas.”
website text 99% confidence seen Oct 2026 source ↗
-
Air conditioning Yes
… dobles superiores y triples. todas las habitaciones están equipadas con televisión, aire acondicionado, calefacción, ducha y secador de pelo, además de disponer de wifi gratuito en todo el …
website text 55% confidence seen Oct 2026 source ↗
Hotel says no · 7 +
- Breakfast We do not offer breakfast, although as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms. · source ↗
- Check-in from You can check in at BYPILLOW The Citadel from 14:00 and check out until 11:00. · source ↗
- Check-out until You can check in at BYPILLOW The Citadel from 14:00 and check out until 11:00. · source ↗
- In its own words BYPILLOW The Citadel Hostal Madrid is a hotel in central Madrid, so visiting the whole city will be very easy and convenient for you. · source ↗
- Parking We do not have our own parking, but there is plenty in the surrounding area. · source ↗
- Property type BYPILLOW The Citadel Hostal Madrid is a hotel in central Madrid, so visiting the whole city will be very easy and convenient for you. · source ↗
- Rooms The building has 10 spacious and comfortable rooms, perfectly equipped with everything you will need for a perfect stay. · source ↗
Common questions
Does by Pillow have air conditioning?
Yes. Its website says: “… dobles superiores y triples. todas las habitaciones están equipadas con televisión, aire acondicionado, calefacción, ducha y secador de pelo, además de disponer de wifi gratuito en todo el …”, seen October 2026.
Does by Pillow have fast wifi advertised?
Yes. Its website says: “Free Wi-Fi connection throughout the hotel”, seen October 2026.
Does by Pillow have breakfast?
No, by its own account: “We do not offer breakfast, although as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms.”, seen October 2026.
Does by Pillow have parking?
No, by its own account: “We do not have our own parking, but there is plenty in the surrounding area.”, seen October 2026.
Does by Pillow have family rooms?
Yes. Its website says: “The hotel has double, superior double and triple rooms, ideal for those travelling with companions.”, seen October 2026.
Does by Pillow have lift?
Yes. Its website says: “Elevator”, seen October 2026.
Rated nearby
Other properties within 2 km that we have rated.
8.9
8.9
Hospes Puerta de Alcalá
Exceptional Madrid
- In-room desk
- Fast wifi advertised
- Good natural light
- +17
8.8
Sercotel Gran Hotel Conde Duque
Exceptional Madrid
- Fast wifi advertised
- Good natural light
- Air conditioning
- +15