Scored Hotels
BYPILLOW The Citadel | Hostal boutique en el centro de Madrid

Madrid · All hotels

BYPILLOW The Citadel | Hostal boutique en el centro de Madrid

Calle del Espejo, 2, 2º, Madrid

5.3
of 10
9 verified claims 32% of our checklist measured Hotel website ↗ Open map ↗
Type
hostel
Rooms
10
Check-in from
14:00
Check-out until
11:00

It has 10 rooms, a lift, air conditioning, family rooms and an airport shuttle. Check-in starts at 14:00 and check-out is by 11:00; late or self check-in is available. There is no breakfast or parking; fast Wi-Fi is advertised, but its speed and reception hours are not stated.

Confirmed: fast wifi advertised, air conditioning, family rooms, lift and airport shuttle.

By its own account it has no breakfast, parking and 24-hour reception.

Still unverified: late-night noise reported, step-free access, swimming pool and gym on site. We would rather say so than guess.

Photos from the property

Everything we check

The full checklist for general travel, including what we could not verify.

  • ✓ Air conditioning verified
  • ✓ Fast wifi advertised verified
  • ✕ Breakfast says no
  • ? Step-free access not stated
  • ? Swimming pool not stated
  • ✕ Parking says no
  • ✕ 24-hour reception says no
  • ? Gym on site not stated
  • ? Restaurant not stated
  • ? Kitchenette not stated
  • ? Spa not stated
  • ? Bar not stated
  • ? Pets allowed not stated
  • ? Laundry not stated
  • ✓ Family rooms verified
  • ? Accessible room not stated
  • ✓ Lift verified
  • ? Balcony or terrace not stated
  • ? Rooms with a view not stated
  • ? Soundproofed rooms not stated
  • ? Rooftop bar or terrace not stated
  • ✓ Airport shuttle verified
  • ✓ Late or self check-in verified
  • ? Bathtub not stated
  • ? Meeting rooms not stated
  • ? Adults only not stated
  • ? EV charging not stated

What we found

Every claim above, with the source it came from.

Confirmed · 6

  • Fast wifi advertised Yes

    Free Wi-Fi connection throughout the hotel

    Original: “Conexión Wi-Fi gratuita en todo el hotel”

    website text 90% confidence seen Oct 2026 source ↗

  • Airport shuttle Yes

    Airport transfer service on prior reservation (paid) with the company Welcome Pickups

    Original: “Servicio de traslado al aeropuerto previa reserva (de pago) con la empresa Welcome Pickups”

    website text 90% confidence seen Oct 2026 source ↗

  • Lift Yes

    Lift

    Original: “Ascensor”

    website text 85% confidence seen Oct 2026 source ↗

  • Late or self check-in Yes

    Although after 22:00 there is on-call staff who can also handle arrivals.

    Original: “Aunque a partir de las 22 hay personal de guardia que puede gestionar también las entradas.”

    website text 80% confidence seen Oct 2026 source ↗

  • Family rooms Yes

    The hotel has double, superior double and triple rooms, ideal for those travelling with company.

    Original: “El hotel dispone de habitaciones dobles, dobles superiores y triples, ideales para los que viajan acompañados.”

    website text 70% confidence seen Oct 2026 source ↗

  • Air conditioning Yes

    … dobles superiores y triples. todas las habitaciones están equipadas con televisión, aire acondicionado, calefacción, ducha y secador de pelo, además de disponer de wifi gratuito en todo el …

    website text 55% confidence seen Nov 2026 source ↗

Hotel says no · 7 +
  • 24-hour reception Reception from 14:00 to 22:00 · source ↗
  • Breakfast We do not offer breakfast, although as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms. · source ↗
  • Check-in from You can check in at BYPILLOW The Citadel from 14:00 and check out until 11:00. · source ↗
  • Check-out until You can check in at BYPILLOW The Citadel from 14:00 and check out until 11:00. · source ↗
  • Parking We do not have our own parking, but there is plenty in the surrounding area. · source ↗
  • Property type This boutique hostal is a school of efficiency that gives us valuable lessons every day to improve all our establishments. · source ↗
  • Rooms The building consists of 10 very spacious and comfortable rooms, perfectly equipped with everything you need for a perfect stay. · source ↗

Common questions

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have air conditioning?

Yes. Its website says: “… dobles superiores y triples. todas las habitaciones están equipadas con televisión, aire acondicionado, calefacción, ducha y secador de pelo, además de disponer de wifi gratuito en todo el …”, seen November 2026.

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have fast wifi advertised?

Yes. Its website says: “Free Wi-Fi connection throughout the hotel”, seen October 2026.

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have breakfast?

No, by its own account: “We do not offer breakfast, although as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms.”, seen October 2026.

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have parking?

No, by its own account: “We do not have our own parking, but there is plenty in the surrounding area.”, seen October 2026.

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have 24-hour reception?

No, by its own account: “Reception from 14:00 to 22:00”, seen October 2026.

Does BYPILLOW The Citadel | Hostal boutique en el centro de Madrid have family rooms?

Yes. Its website says: “The hotel has double, superior double and triple rooms, ideal for those travelling with company.”, seen October 2026.

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