Scored Hotels
Hotel Urban

Madrid · All hotels

Hotel Urban

Carrera de San Jerónimo, 34, Madrid

8.6
of 10
18 verified claims 64% of our checklist measured Hotel website ↗ Open map ↗
Type
hotel
Stars
5
Rooms
96
Opened
2004

This 96-room hotel has desks, air conditioning and advertised fast wifi, along with a pool, restaurant, bar, gym, breakfast, parking and EV charging. The website does not state whether reception is open 24 hours or whether step-free access is available.

Confirmed: in-room desk, fast wifi advertised, good natural light, air conditioning and laundry.

By its own account it has no kitchenette.

Still unverified: late-night noise reported, step-free access, spa and accessible room. We would rather say so than guess.

Photos from the property

Everything we check

The full checklist for general travel, including what we could not verify.

  • ✓ Air conditioning verified
  • ✓ Fast wifi advertised verified
  • ✓ Breakfast verified
  • ? Step-free access not stated
  • ✓ Swimming pool verified
  • ✓ Parking verified
  • ✓ 24-hour reception verified
  • ✓ Gym on site verified
  • ✓ Restaurant verified
  • ✕ Kitchenette says no
  • ? Spa not stated
  • ✓ Bar verified
  • ✓ Pets allowed verified
  • ✓ Laundry verified
  • ✓ Family rooms verified
  • ? Accessible room not stated
  • ? Lift not stated
  • ? Balcony or terrace not stated
  • ✓ Rooms with a view verified
  • ? Soundproofed rooms not stated
  • ✓ Rooftop bar or terrace verified
  • ? Airport shuttle not stated
  • ? Late or self check-in not stated
  • ✓ Bathtub verified
  • ✓ Meeting rooms verified
  • ? Adults only not stated
  • ✓ EV charging verified

What we found

Every claim above, with the source it came from.

Confirmed · 21

  • Restaurant Yes

    From the Michelin-starred CEBO Restaurant to the Glass Bar for cocktails and the seasonal terrace, each space offers a different experience

    website text 95% confidence seen Oct 2026 source ↗

  • Bar Yes

    From the Michelin-starred CEBO Restaurant to the Glass Bar for cocktails and the seasonal terrace, each space offers a different experience

    website text 95% confidence seen Oct 2026 source ↗

  • Cots Yes

    Cot available on request at no extra charge

    website text 95% confidence seen Oct 2026 source ↗

  • Bathtub Yes

    Separate bathtub and shower

    website text 95% confidence seen Oct 2026 source ↗

  • Meeting rooms Yes

    Hotel Urban 5*GL offers modular rooms ranging from 20 to 300m² ideal for meetings and events of up to 300 people.

    website text 95% confidence seen Oct 2026 source ↗

  • EV charging Yes

    Parking with charging points for electric vehicles

    website text 95% confidence seen Oct 2026 source ↗

  • Good natural light Yes

    Its most striking feature is the impressive floor-to-ceiling glass window, over four meters high, overlooking Carrera de San Jerónimo and providing exceptional natural light throughout the suite.

    website text 90% confidence seen Oct 2026 source ↗

  • Laundry Yes

    Laundry and ironing service

    website text 90% confidence seen Oct 2026 source ↗

  • Parking Yes

    Parking with charging points for electric vehicles

    website text 90% confidence seen Oct 2026 source ↗

  • Connecting rooms Yes

    Three of the suites connect to a superior room, ideal for families requiring more space.

    website text 90% confidence seen Oct 2026 source ↗

  • Rooms with a view Yes

    The duplex rooms boast exterior views, overlooking either the iconic Carrera de San Jerónimo or Calle Ventura Vega.

    website text 85% confidence seen Oct 2026 source ↗

  • Fast wifi advertised Yes

    Free Wi-Fi

    website text 80% confidence seen Oct 2026 source ↗

  • In-room desk Yes

    Desk

    website text 70% confidence seen Oct 2026 source ↗

  • Family rooms Yes

    Three of the suites connect to a superior room, ideal for families requiring more space.

    website text 60% confidence seen Oct 2026 source ↗

  • Rooftop bar or terrace Yes

    Terrace with panoramic views over central Madrid

    website text 60% confidence seen Oct 2026 source ↗

  • Air conditioning Yes

    … make your stay truly memorable. rooms and suites personalized pillow menu individual climate control in every room 24-hour room service smart tv / chromecast 22 satellite tv channels …

    website text 55% confidence seen Nov 2026 source ↗

  • Breakfast Yes

    … price and exclusive benefits. learn more stay & breakfast if you book our rates with breakfast included online, you will enjoy a special discount to start the day with all the energy you …

    website text 55% confidence seen Nov 2026 source ↗

  • Pets allowed Yes

    … our hotel. we love art stay & dog traveling with a dog is easy at hotel urban 5*gl, a pet-friendly accommodation designed so the whole family can enjoy their stay in complete comfort. …

    website text 55% confidence seen Nov 2026 source ↗

  • Gym on site Yes

    … panoramic views over central madrid outdoor pool and solarium (open only in summer) fitness room cardioprotected hotel with a defibrillator and staff trained to use it in an emergency …

    website text 55% confidence seen Nov 2026 source ↗

  • Swimming pool Yes

    … made to order leisure and wellness terrace with panoramic views over central madrid outdoor pool and solarium (open only in summer) fitness room cardioprotected hotel with a …

    website text 55% confidence seen Nov 2026 source ↗

  • 24-hour reception Yes

    Our team is available 24 hours a day to assist with your needs and make your stay truly memorable.

    website text 50% confidence seen Oct 2026 source ↗

Hotel says no · 5 +
  • Kitchenette Capsule coffee maker · source ↗
  • Opened Since its opening in 2004, Hotel Urban has been building a private collection of tribal art from Papua New Guinea · source ↗
  • Property type Hotel Urban 5*GL rises in the financial, political, cultural and commercial heart of Madrid. · source ↗
  • Rooms The 96 rooms and elegant design suites at Hotel Urban 5*GL feature exceptional amenities and services. · source ↗
  • Stars GASTRONOMY, ART AND DESIGN IN A 5-STAR GRAND LUXURY HOTEL · source ↗

Common questions

Does Hotel Urban have air conditioning?

Yes. Its website says: “… make your stay truly memorable. rooms and suites personalized pillow menu individual climate control in every room 24-hour room service smart tv / chromecast 22 satellite tv channels …”, seen November 2026.

Does Hotel Urban have fast wifi advertised?

Yes. Its website says: “Free Wi-Fi”, seen October 2026.

Does Hotel Urban have breakfast?

Yes. Its website says: “… price and exclusive benefits. learn more stay & breakfast if you book our rates with breakfast included online, you will enjoy a special discount to start the day with all the energy you …”, seen November 2026.

Does Hotel Urban have swimming pool?

Yes. Its website says: “… made to order leisure and wellness terrace with panoramic views over central madrid outdoor pool and solarium (open only in summer) fitness room cardioprotected hotel with a …”, seen November 2026.

Does Hotel Urban have parking?

Yes. Its website says: “Parking with charging points for electric vehicles”, seen October 2026.

Does Hotel Urban have 24-hour reception?

Yes. Its website says: “Our team is available 24 hours a day to assist with your needs and make your stay truly memorable.”, seen October 2026.

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