9.4
Hospedium
Exceptional Madrid
- In-room desk
- Fast wifi advertised
- Kitchenette
- +23
Madrid · All hotels
Sercotel Alcalá
C. Alcalá, 611, Madrid
8.8
of 10
- Type
- hotel
- Stars
- 4
- Check-in from
- 15:00
- Check-out until
- 12:00
Breakfast, parking, fast Wi-Fi and 24-hour reception are listed; check-in starts at 15:00 and check-out is by 12:00. Family rooms are not available, though cots and accessible rooms are listed.
Confirmed: fast wifi advertised, good natural light, air conditioning, laundry and breakfast.
By its own account it has no family rooms.
Still unverified: late-night noise reported, kitchenette, spa and lift. We would rather say so than guess.
Photos from the property
Everything we check
The full checklist for general travel, including what we could not verify.
- ✓ Air conditioning verified
- ✓ Fast wifi advertised verified
- ✓ Breakfast verified
- ✓ Step-free access verified
- ✓ Swimming pool verified
- ✓ Parking verified
- ✓ 24-hour reception verified
- ✓ Gym on site verified
- ✓ Restaurant verified
- ? Kitchenette not stated
- ? Spa not stated
- ✓ Bar verified
- ✓ Pets allowed verified
- ✓ Laundry verified
- ✕ Family rooms says no
- ✓ Accessible room verified
- ? Lift not stated
- ? Balcony or terrace not stated
- ✓ Rooms with a view verified
- ? Soundproofed rooms not stated
- ? Rooftop bar or terrace not stated
- ? Airport shuttle not stated
- ✓ Late or self check-in verified
- ? Bathtub not stated
- ✓ Meeting rooms verified
- ? Adults only not stated
- ? EV charging not stated
What we found
Every claim above, with the source it came from.
Confirmed · 18
-
Fast wifi advertised Yes
Yes, you have access to free Wi-Fi throughout the hotel to stay connected during your stay.
Original: “Sí, tienes acceso a Wi-Fi gratuito en todo el hotel para mantenerte conectado durante tu estancia.”
website text 99% confidence seen Oct 2026 source ↗
-
Air conditioning Yes
Yes, the hotel rooms and common areas have air conditioning.
Original: “Sí, las habitaciones y las zonas comunes del hotel disponen de aire acondicionado.”
website text 99% confidence seen Oct 2026 source ↗
-
Laundry Yes
Yes, we offer laundry service for your convenience.
Original: “Sí, ofrecemos servicio de lavandería para tu comodidad.”
website text 99% confidence seen Oct 2026 source ↗
-
Breakfast Yes
Buffet-style breakfast, €15/person:
Original: “Desayuno tipo buffet, 15€/persona:”
website text 99% confidence seen Oct 2026 source ↗
-
Parking Yes
Yes, we have private parking for €20 per day.
Original: “Sí, contamos con parking privado por 20€ al día.”
website text 99% confidence seen Oct 2026 source ↗
-
Pets allowed Yes
Yes, we accept pets with prior reservation:
Original: “Sí, admitimos mascotas bajo reserva previa:”
website text 99% confidence seen Oct 2026 source ↗
-
Step-free access Yes
The hotel has adapted rooms for people with reduced mobility, designed to ensure a comfortable and safe stay. In addition, the property's common areas have adapted access.
Original: “El hotel dispone de habitaciones adaptadas para personas con movilidad reducida, diseñadas para garantizar una estancia cómoda y segura. Y además, las zonas comunes del establecimiento cuentan con accesos adaptados.”
website text 99% confidence seen Oct 2026 source ↗
-
24-hour reception Yes
24-hour reception
Original: “Recepción 24h”
website text 99% confidence seen Oct 2026 source ↗
-
Gym on site Yes
Yes, we have a fitness room equipped for all kinds of workouts.
Original: “Sí, contamos con sala de fitness equipada para todo tipo de entrenamientos.”
website text 99% confidence seen Oct 2026 source ↗
-
Swimming pool Yes
Yes, an outdoor swimming pool open from May 31 to September 21: 10:00–14:00 and 15:00–20:00.
Original: “Sí, piscina exterior abierta del 31 de mayo al 21 de septiembre: 10:00-14:00 y 15:00-20:00.”
website text 99% confidence seen Oct 2026 source ↗
-
Restaurant Yes
Yes, open every day from 20:30 to 23:00, with a varied and delicious food offering.
Original: “Sí, abierto de 20:30 a 23:00 todos los días, con una oferta gastronómica variada y deliciosa.”
website text 99% confidence seen Oct 2026 source ↗
-
Bar Yes
Bar
Original: “Bar”
website text 99% confidence seen Oct 2026 source ↗
-
Cots Yes
Yes, request the cot when booking or at reception, at no additional cost.
Original: “Sí, solicita la cuna al hacer la reserva o en recepción, sin coste adicional.”
website text 99% confidence seen Oct 2026 source ↗
-
Accessible room Yes
The hotel has adapted rooms for people with reduced mobility, designed to ensure a comfortable and safe stay.
Original: “El hotel dispone de habitaciones adaptadas para personas con movilidad reducida, diseñadas para garantizar una estancia cómoda y segura.”
website text 99% confidence seen Oct 2026 source ↗
-
Meeting rooms Yes
Our event room has capacity for 54 people in theatre style, a projector, a screen and state-of-the-art audiovisual equipment.
Original: “Nuestra sala de eventos cuenta con capacidad para 54 personas en formato teatro, proyector, pantalla y herramientas audiovisuales de última generación.”
website text 99% confidence seen Oct 2026 source ↗
-
Late or self check-in Yes
24-hour reception
Original: “Recepción 24h”
website text 99% confidence seen Oct 2026 source ↗
-
Good natural light Yes
In the Classic rooms, the space to move around comfortably, the abundant natural light, and the peace and quiet conspire to help you rest and feel, if possible, even more at home.
Original: “En las habitaciones Clásicas el espacio para moverse cómodamente, la abundante luz natural y la tranquilidad y el silencio conspiran para que descanses y te sientas, si cabe, mejor que en casa.”
website text 55% confidence seen Oct 2026 source ↗
-
Rooms with a view Yes
City views
Original: “Vistas a la ciudad”
website text 55% confidence seen Oct 2026 source ↗
Hotel says no · 5 +
- Check-in from You can check in from 15:00 and check out until 12:00. · source ↗
- Check-out until You can check in from 15:00 and check out until 12:00. · source ↗
- Family rooms No, the hotel does not have family rooms. · source ↗
- Property type Hotel · source ↗
- Stars Discover Madrid from the heart of the city and with all the comforts you are looking for in a 4-star hotel. · source ↗
Common questions
Does Sercotel Alcalá have air conditioning?
Yes. Its website says: “Yes, the hotel rooms and common areas have air conditioning.”, seen October 2026.
Does Sercotel Alcalá have fast wifi advertised?
Yes. Its website says: “Yes, you have access to free Wi-Fi throughout the hotel to stay connected during your stay.”, seen October 2026.
Does Sercotel Alcalá have breakfast?
Yes. Its website says: “Buffet-style breakfast, €15/person:”, seen October 2026.
Does Sercotel Alcalá have step-free access?
Yes. Its website says: “The hotel has adapted rooms for people with reduced mobility, designed to ensure a comfortable and safe stay. In addition, the property's common areas have adapted access.”, seen October 2026.
Does Sercotel Alcalá have swimming pool?
Yes. Its website says: “Yes, an outdoor swimming pool open from May 31 to September 21: 10:00–14:00 and 15:00–20:00.”, seen October 2026.
Does Sercotel Alcalá have parking?
Yes. Its website says: “Yes, we have private parking for €20 per day.”, seen October 2026.
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